Thank you for shopping with us. Please read our return and refund policy below.

1. Return Period
You may apply for return or refund within 30 days after receiving your order.

2. Return Conditions
• Items must be unused, unwashed, undamaged, with original packaging, tags and accessories complete.
• Any used, damaged or incomplete items are not eligible for refund or exchange.

3. Non-Returnable Items
Personal care products, customized items, clearance goods and digital products cannot be returned.

4. Shipping Fee Rules
• Customer’s reason: Return shipping fee and customs fee are paid by the buyer. Original shipping fee is non-refundable.
• Our error (defective, wrong item, missing parts): We cover return shipping and offer full refund or free exchange.

5. Return Process
1. Contact our customer service to get return approval.
2. Send back the item following our instructions.
3. We will inspect the item and process your refund within 5–10 working days.

6. Refund Method
All refunds will be returned to your original payment account.

7. Policy Update
We reserve the right to update the policy without prior notice.